Meetings and conferencing in Microsoft Teams Use the SharePoint Planning Guide or the SharePoint deployment advisor to plan and configure additional features Configure hybrid functionality for SharePoint Server Use the Exchange migration advisor to get customized setup guidance Activate and use mobile device management in Microsoft 365 Add integration with Microsoft Entra ID and other applications. Add customized help desk info to the Microsoft 365 help pane Add your company branding to Microsoft 365 Sign In Page If you want help getting Microsoft 365 set up, use FastTrack or the Setup guides for Microsoft 365 and Office 365 services. For example if you want to configure mail routing, file storage, or sharing policies. Sometimes getting things configured before everyone starts using them is preferred. Your computer requires an update from the Windows Installer ServiceĬreate more space on your computer, and then run the installation again.Our basic set up instructions help you get everyone using your Microsoft 365 services and applications in the shortest time possible. The update can be obtained from Windows Update.ĮrrorNotCompatibleWithWindowsInstallerTitle This update is not compatible with your version of WindowsĮrrorNotCompatibleWithWindowsInstallerDescription If the issue persists, contact Microsoft 365 Support. Microsoft 365 cannot detect your Internet connection. To install these updates, try again, or contact your system administrator.ĮrrorMissingUserConfigurationInfoDescriptionĪll of the required information for the update could not be downloaded, so the update wasn't installed.Ĭheck your Internet connection and run the installation again. One or more required updates cannot be installed. Title for insufficient disk space warning message Your computer does not have enough disk space Title for requirements screen about not being able to download updatesĬonfigurationDataNotAvailableFormatStringĬonfiguration data for are integer values that show disk space. Microsoft 365 desktop setup was unable to download updates to your computer. Text in the requirements screen about not being able to download updates If the problem persists, contact your system administrator. Verify your network connection and proxy settings, and then run Microsoft 365 desktop setup again. Tells the user that application configurations can be performed without administrator rights You can configure your desktop applications for use with Microsoft 365. Warning text when a regular user on Windows XP cannot install updates Contact your system administrator to update your computer, and then run Microsoft 365 desktop setup again. Your computer account does not have the permissions necessary to update your computer. IDĬancelling the installation may prevent you from connecting to Microsoft 365. The table also describes the error message that's received and that is recorded in the log. The following table describes the conditions that may trigger a Microsoft 365 Desktop Setup Tool error. To view the complete list of errors, see MsiExec.exe and InstMsi.exe Error Messages. These are errors that are generated by the updates. These aren't errors that are generated by the Microsoft 365 Desktop Setup Tool. The Microsoft 365 Desktop Setup Tool may also return MSI-specific errors and error codes as a result of the updates that are applied. The Windows Update log file might contain information about why a specific update wasn't installed. The location of the Windows Update log file is %windir%\WindowsUpdate.log. Events that are related to the Microsoft 365 Desktop Setup Tool contain the following text:īy default, this information is also logged in the Windows Update log. When the installation of a required update isn't successful, the failure is logged in the Application log. The log files in the Windows Update log folder.To further troubleshoot issues such as updates that couldn't be installed, view the following log files: %LOCALAPPDATA%\Microsoft\Office365\DesktopSetup.C:\Users\AppData\Local\Microsoft\Office365\DesktopSetup.On a computer that's running Windows 8.1, Windows 8, Windows 7, or Windows Vista, the log file can be found in one of the following locations:.While the Microsoft 365 Desktop Setup Tool is running, you can press Ctrl+Shift+L to package the log files and save them to a location of your choice.The Microsoft 365 Desktop Setup Tool log files can be found in the following locations: This article describes the error messages that you might receive and the conditions that trigger these errors. When an error occurs, an error message is recorded in the Microsoft 365 Desktop Setup Tool log file. When you try to install updates to client computers by using the Microsoft 365 Desktop Setup Tool, you may encounter errors.
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